Cognigy

Generative & conversational AI-powered customer service agents for enterprise businesses

Enterprise·All audiences·Powered by Multiple LLMs (enterprise LLM integration)·API available

Key strengths

Omnichannel AI agents for voice, chat, and messagingEnterprise-grade LLM and generative AI integrationReal-time AI agent copilot for human agentsAdvanced NLU with human-like intent and entity recognitionProven scale — 1B+ annual interactions with 99% routing accuracy

Enterprise pricing

Düsseldorf, Germany

Founded 2016

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