Read AI operates as a platform-agnostic AI layer sitting across meeting platforms (Zoom, Google Meet, Teams), email clients (Gmail, Outlook), and messaging tools (Slack). It exposes an MCP (Model Context Protocol) API, enabling integration with AI assistants such as Claude and ChatGPT. The system auto-generates structured meeting recaps, speaker-attributed transcripts, topic detection, and action items, while its "Ask Read" feature provides semantic search with citations across all captured conversations, documents, and notes. Enterprise Workspaces support multi-user deployment with shared summaries, CRM sync (HubSpot, Salesforce), and project management integrations (Notion, Asana, Atlassian).