Infermedica
Clinical AI triage that gets patients to the right care by chat, voice, or call center
Enterprise·All audiences·Powered by Infermedica (proprietary medical AI)·API available
Key strengths
MDR Class IIb certified medical device AIDeployed across 30+ countries with peer-reviewed validationMulti-modal triage via chat, voice, and call centerHIPAA, GDPR, ISO 27001 & ISO 13485 compliantEvidence-based savings ratio of up to 1:10 for health systems
Enterprise pricing
Wrocław, Poland
Founded 2012
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Developer & API Documentation
API Access
Request an API account at infermedica.com/developers. Full API reference documentation and status monitoring are available through the developer portal.
Core Components
- Inference Engine API — The probabilistic clinical reasoning engine that evaluates patient-reported symptoms and generates triage recommendations and acuity assessments.
- Medical Knowledge Base — A curated, clinician-reviewed knowledge base of conditions, symptoms, and risk factors underpinning the inference logic.
- Conversational Triage — SDKs/API endpoints for embedding natural-language dialogue-driven triage into web or mobile patient-facing applications.
- Voice Agent — An agentic AI module designed for telephony integrations; handles symptom collection, acuity assessment, and structured handoff to nursing staff.
Key Integration Notes
- Supports multi-language deployments (multiple languages covered globally).
- Designed with data residency requirements in mind — suitable for national-level deployments.
- Compliant with HIPAA, GDPR, SOC 2 Type 2, ISO 13485:2016, and ISO 27001:2022.
- Certified as an EU MDR Class IIb medical device and registered with the UK MHRA.
- Partner Program available for ISVs and telemedicine platforms wanting to embed triage capabilities.