Infermedica
Clinical AI triage that gets patients to the right care by chat, voice, or call center
Key strengths
Infermedica's platform is built on a proprietary Medical Knowledge Base and Inference Engine that powers its symptom-checking and triage logic. It exposes an API that developers and healthcare organizations can integrate into digital front doors, telemedicine apps, or call center platforms. The system supports conversational triage via natural language dialogue and an agentic Voice Agent capable of collecting structured patient data autonomously before human escalation. It is certified as a Class IIb medical device under EU MDR and registered with the UK MHRA, and meets HIPAA, GDPR, SOC 2 Type 2, ISO 13485:2016, and ISO 27001:2022 standards — making it suitable for highly regulated healthcare environments and data-residency-sensitive deployments.
