Chorus.ai

Technical Integration & API Reference

Supported Integrations

• CRM: Salesforce (bi-directional sync), HubSpot, Microsoft Dynamics
• Conferencing: Zoom, Google Meet, Microsoft Teams, Webex
• Dialers: Outreach, Salesloft, RingCentral, Gong (via import)
• SSO: Okta, OneLogin, Azure AD (SAML 2.0)

REST API

Chorus exposes a REST API for programmatic access to recordings, transcripts, speaker analytics, and deal signals. Authentication uses OAuth 2.0 bearer tokens.

GET /v1/calls?from=2024-01-01&to=2024-03-31
Authorization: Bearer <your_token>

Key endpoints include:

• GET /v1/calls — List and filter call recordings
• GET /v1/calls/{id}/transcript — Fetch full transcript with speaker labels and timestamps
• GET /v1/calls/{id}/moments — Retrieve AI-tagged moments (e.g., competitor mentions, objections)
• POST /v1/webhooks — Register webhook URLs for real-time call-completed events

Webhook Events

Register endpoints to receive call.completed, transcript.ready, and deal.risk.updated events for real-time pipeline automation.

Data & Security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). SOC 2 Type II certified. GDPR-compliant with configurable data retention policies.