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Loom

Free tier

Record and share AI-powered video messages to supercharge team productivity

Free tier available·All audiences·API available
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Key strengths

One-click screen & camera recording across all platformsAI-powered workflows (auto Jira tickets, documentation generation)Seamless integrations with 100s of tools (Slack, Google Workspace)Transcriptions and captions in 50+ languagesEnterprise-grade security with SSO, SCIM, and custom data retention
Free tier + paid plans
San Francisco, USA
Founded 2015
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Technical Setup & Integration

Installation Options

  • Chrome Extension: Install from the Chrome Web Store for in-browser recording with one click.
  • Desktop App: Available for macOS and Windows; enables system audio capture and background recording.
  • Mobile SDK: iOS and Android apps support mobile screen recording and camera capture.

AI Bug Report & Jira Integration

Loom automatically captures technical metadata during recordings — including device type, browser version, OS, console errors, and network activity. When a bug walkthrough is recorded, Loom's AI parses this context and populates a Jira work item automatically, reducing manual triage time.

Embedding & Sharing

Videos are hosted on Loom's CDN and accessible via a shareable URL or embed code. Loom integrates natively with tools including Slack, Google Workspace, Notion, GitHub, Linear, and Jira via official integrations or embed iframes.

Enterprise API & Security

  • SSO: Supports SAML-based Single Sign-On for enterprise identity providers.
  • SCIM: Automated user provisioning and de-provisioning.
  • Data Retention: Custom retention policies configurable per workspace.
  • Privacy Controls: Per-video privacy settings (public, team-only, password-protected).
  • Viewer Insights: Analytics on who watched, when, and for how long.

Transcription & Captions

Loom auto-generates transcripts for all recordings and supports closed captions in 50+ languages, useful for globally distributed teams and accessibility compliance.